Accessibility Statement

Commitment to Accessibility

Cavaña is committed to ensuring digital accessibility for all guests, including individuals with disabilities. We are actively working to improve the accessibility and usability of our website and strive to provide an inclusive and user-friendly experience for everyone.

Conformance Goals

Our goal is to conform, as reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are recognized as the international standard for web accessibility and are intended to make digital content more accessible to individuals with a wide range of disabilities.

While we strive to adhere to these guidelines, we acknowledge that some areas of the website may not yet be fully compliant. We are continuously working to identify and address accessibility barriers.

Ongoing Efforts and Good-Faith Compliance

Cavaña is engaged in ongoing efforts to improve accessibility, including:

  • Periodic reviews and updates to website content and structure

  • Implementation of accessibility best practices in design and development

  • Efforts to remediate known accessibility issues in a timely manner

  • Consideration of accessibility in future updates and third-party integrations

Accessibility is an ongoing process, and we are committed to making continuous improvements in good faith.

Third-Party Content and Limitations

Our website may include third-party content, plugins, or integrations (such as reservation platforms or embedded tools) that are not fully controlled by Cavaña. While we make reasonable efforts to work with vendors who prioritize accessibility, we cannot guarantee the accessibility of third-party content or functionality.

Alternative Access and Assistance

If you experience any difficulty accessing content, features, or functionality on our website, we encourage you to contact us directly so that we can provide the information or assistance you need through an alternative method.

We are committed to responding promptly and making reasonable accommodations to ensure access to our services.

If you are unable to use our online reservation system, please contact us by phone or email and we will be happy to assist you in making a reservation.

Feedback and Issue Resolution

We welcome feedback regarding the accessibility of our website. If you encounter any accessibility barriers, please let us know. When reporting an issue, we encourage you to include details about the specific webpage and the nature of the difficulty so we can investigate and address the concern.

We will make reasonable efforts to address accessibility issues in a timely manner.

Compatibility

Our website is designed to be compatible with commonly used browsers and assistive technologies. However, we cannot guarantee compatibility with all systems, assistive technologies, or older browser versions.

No Guarantee of Absolute Accessibility

While we are committed to making our website accessible and usable for all individuals, due to the dynamic nature of web content and evolving accessibility standards, we cannot guarantee that every aspect of the website will be fully accessible at all times.

Ongoing Commitment

Cavaña remains committed to improving accessibility and providing an inclusive experience for all guests. We view accessibility as an ongoing responsibility and will continue to take steps to improve as technology, standards, and user needs evolve.

Last Updated: April 2026